We're Here For You

Feel free to reach out to us at any time. We're here to help with orders, product questions, and any feedback you may have.


Our customer service team can assist by email Monday through Friday, from 9am to 5pm EST (excluding holidays). We'll aim to get back to you within 1 business day.

You can also get instant answers to most questions by chatting with our REMAY® Ai assistant at the bottom of your screen.

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Due to the time sensitivity of subscriptions, please do not email us to cancel a subscription. Subscriptions are self managed inside of your account, please login to pause/skip/cancel a subscription with the button below.

Please note: Subscription renewal boxes are non-returnable/cancelable as per Club Rule #1.

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